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There will be no delivery charge to your order, because all the prices already included worldwide shipping. |
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We'll ship your parcel out within 2-3 business days. The arrival period approximately 10-30 days from shipping date. |
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Yes, you can cancel your order. Order must be cancel within 12 hours after your order has placed. The order can't be cancel, if cancel after 12 hours period. |
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Prescription is not required for the medications sold on our store. |
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Yes, you can track your parcel online. For US customers can track your parcel at
http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm
by input your register number in the "Enter label number" text box. You can get your register number at the your order detail page. Please noticed that your parcel will update after your parcel arrive at your country port. For other country, you can track your parcel at your nearest post office. By informing them register number. |
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Yes, parcel has shipped out as scheduled. The tracking number is raXXXXXXXXXth. Ship by registered airmail, the arrival period is approximately 10 to 30 days from shipping date. Your parcel will show on www.usps.com website after 10-20 days. In case, already past 15 days. It still not shows on www.usps.com website. You can contact your nearest post office. By searching telephone number at these page
http://www.usps.com/locator/welcome.htm?from=global&page=0060locatepo
Or Sometimes Postal office may delivery your parcel while you're not at your home. They may leave a message for you to pickup at post office. |
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The tracking number will be shown after your parcel has shipped out. Your tracking number will be shown at "order status " page. The tracking number is raXXXXXXXXXth for free shipping or eeXXXXXXXXXth for express courier. |
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You can visit our "Forgot Password" section. You can put in your email and click "submit". Our program will send your password directly to your email. |
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No, we do NOT carry or sell any controlled prescription drugs. This type of medicine includes psychotropics, narcotics and anabolic steroids , male hormone. |
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We can receive payment by Visa and Master card. The charge to your credit card will be shown as receipt email that you've receive form us. Or if you don't have credit card we also can receive payment by Western Union and Money Gram. |
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Here are some tips if you are having difficulty with your password
- Your password is case sensitive; please make sure you have properly included any capital letters. Check to see if you left your CAPS LOCK on.
- Your password cannot contain any spaces.
- If you have forgotten your password, use our Password Recovery Process.
Here are some tips if you are having difficulty with your email address:
- Your email address cannot contain any spaces.
- Be sure you use your email address and not your name.
- Be sure to type your full email address, in the format youremail@host.com
- If you no longer have access to your email address, you must still use it to log in. Then you may change your email address by email us at customerservices.
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Are you using a browser that doesn't support cookies, or do you have cookies disabled?
For your security and convenience, your browser must support cookies, and the option must be enabled in order for you to login. By enabling cookies, you won't have to log in with your password every time you view a new page. To enable cookies, please see the online help for your browser. |
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The personal information you give us will only be viewed by authorized employees of our company for the purpose of completing your order. We do not sell, trade or rent your personal information to others. We'll delete all of yours credit card information. |
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Absolutely. We have taken every precaution to make sure that your transaction is secure. Our website utilizes SSL (Secure Sockets Layer). All account information submitted to us is safely isolated from unauthorized internet access. |
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After we have test our system, unfortunately it does not compatible with all browsers all versions. So we recommend the following
- Internet Explorer 4.0 or above
- Netscape 6.0 or above
- Opera 7.1 or above
Note: the recommended browsers are the browser that we have already test. If you still have problem with the above browser, please inform us. |
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We can ship the product around the world except some countries. We
can't ship to Canada and Germany. There is another way. We can ship the
product to your friends and your friends can forward to you. |
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